Virtual Call Center Software & Solutions

Virtual call center solutions to run your voice campaigns effectively. Ensure a seamless customer experience with minimal investment with our robust virtual Call Center Solutions. Our cloud based virtual call center software has all the features to efficiently manage your voice campaigns.

Virtual call center software has been the biggest deciding factor in success of voice campaigns. Our virtual call center solutions covers the diverse nature of voice campaigns. Our virtual call center solutions cover auto dialing, predictive dialing, blended dialing and robo dialing. Our virtual call center solutions are affordable, quick deployable, robust and can be scaled to virtually unlimited number of agents.

Virtual Call Center Solutions by Experts..

Still searching for virtual call center solutions..?? Look no more as we are here to help you with the best virtual call center software & solutions..

We offer the best of virtual call center solutions, tailored to your campaign types and flows, and spiced with hundreds of features you have been missing on with other virtual call center solutions. Dial more in lesser time and generate more revenue for your business. Our virtual call center software can be finetuned in thousands of ways. Our comprehensive virtual call center solutions empower your call center to achieve unmatched level of dialing capability. The solution includes numerous features with full call recording, intelligent call routing and can match to any business workflow. Get started with our virtual call center solutions for free.


Get Unlimited Plan for USA

$129

Per user per month
(Includes Dialer + Unlimited VoIP for USA)

Exceed your revenue goals with our cloud based virtual call center solutions.

Exceed your business goals with our customized, enriched and structured cloud based virtual call center solutions. We empower your virtual call center with our feature rich virtual call center software and support with our ready to help support executives, 24x7..

100% Cloud Based

Our virtual call center software is 100% cloud based and can be used on any operating system. No need to install additional softwares, works off your web browser.

Remote Agents

Ability to login your agents from any location. The virtual call center software works as a virtual office, accessible 24x7 for your team. Comes with advanced firewall.

Auto Call Distribution

Distribute your calls among your team members with strong rule sets, priorities, and machine learning. You decide where your call be sent to.

Full Call Recording

Enhanced call recording features. record all calls or create complex rule sets as per your business demands. Ability to store and access the recordings anytime.

Live Monitoring

Look at the realtime stats for your virtual call center on a single screen for insight. Our virtual call center software adds ability to live monitor, call barging and whispering.

Intelligent Reports

Over hundreds of inbuilt report formats, our virtual call center software platform gives you ability to create your own report sets, generate it and send it over your email.

Callback Scheduling

Schedule callbacks on demand and never miss a callback again. This feature works great even if you are auto-dialing in multiple timezones with agents in separate timezones.

AMD & DNC Filtering

Full answering machine detection and realtime DNC filtering with third party APIs. Connect to more humans and say bye bye to answering machines for better ROI.

Sound Avatars

Configure pre-recorded responses, organised on a single page that allows the agent to simply click on the appropriate response to play the associated sound back to a customer.

Call Park & Transfers

Call hold feature with custom rules for on hold music. The virtual call center software adds ability to make closer, blind transfers, consultive, third-party transfers etc..

CRM Integration

Third party CRM integration on demand. We can integrate the virtual call center software with Vtiger and other CRMs with seamless data sync and click to call.

Full API Support

Our virtual call center software supports full API support letting you build custom data communications with any third party software. Add features like text messaging etc.

Chat Features

Internal chat functionality for communication among your team members with advanced rule sets. Supports external chat campaigns with automated chat distribution.

Advanced Firewall

The software comes with dynamic firewall with advanced security features. You can block geographical locations as needed or simply use IP whitelists and blacklists.

Robust & Scalable

Our platform is scalable to virtually any number of seats. Whether you have a team member of 5 or 5000, we can build you a dedicated platform in less than 24 hours.

Still confused..?? Start a Free Trial..
We will bear the costs for a week, no credit card needed..

We totally understand that the choosing a perfect virtual call center solution for your business is a tough nut. For a limited time we give you an oppurtunity to experience our world class virtual call center solutions with thousands of features. Its your chance to see if our virtual call center solutions fit your business and our chance to prove our expert services and support. Sign up for a free trial for a week and we will bear all costs if you qualify. No credit card needed and no pressure sales from us, we promise..

Kaushal Kumar

Promptly Available..!!

Hello, Welcome to the Call Center Tech. Start a chat with the BEST VICIDIAL TECH on the Planet..